Responsible for identifying and driving enhancements to our licensed software solution for our partners. This role will also perform Project Management and Implementation tasks related to the Agile development of the software product.
Critical to success will be gaining a clear understanding of clients' business processes and how they map into pour system; ensuring the system stays current with opportunities and changes in the market. Staying current on industry trends and our competitors' product offerings will allow you to manage the product road map and ensure we remain competitive in the market.
Other aspects of this role include developing relationships with internal and external partners to ensure the product is addressing evolving needs effectively.
Essential Functions of the Role
*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Developing and maintaining the strategic vision of the product roadmap; ensuring the roadmap is aligned both with the overall product goals and any key customizations
Managing the product life cycle from strategic planning to tactical activities
Building collaborative relationships with our clients and quickly acquiring a working knowledge of the clients’ business processes and how they relate to our software solution
Developing collaborative relationships with internal business partners such as Sales, Operations, and Risk to ensure the software product is being developed in a strategic cross- functional manner
Acting as the system subject matter expert for the product and providing support internally/externally
Coordinating cross-functionally with Operations and Technology teams to ensure implementations are seamless. Acting with urgency to ensure any implementation issues are resolved efficiently and effectively
Attends regular project meetings, stand-ups, and status updates to help drive priority decisions and remove roadblocks
Performing project manager activities to translate product concepts into user stories, epics, and other appropriate deliverables
Required Skills and Abilities
Strong Project Management and cross-team collaboration skills, experience leading contracted development teams helpful
Strong written and oral communication skills with the ability to convey product concepts clearly and effectively to all levels of an organization. Experience presenting to Executive Team Leaders a plus
Ability to produce deliverables both independently and in cross-functional teams to ensure deadlines are met
Exceptional organizational skills with the ability to prioritize clearly, effectively manage multiple commitments, and lead multiple workstreams simultaneously
Excellent interpersonal and relationship building skills
Critical thinking/analytical leadership experience
Flexibility in adapting to changes in strategic direction and/or priorities
Education and Experience
Bachelor’s degree required in relevant field
7-10 years of product management experience in a technology-based company that
relies upon a mission critical, high availability, high throughput system
Experience with Agile SDLCs and utilizing JIRA or similar User Story workflow t