Job Title: Chief Human Resources Officer (CHRO)
Reports To: Chief Executive Officer
Salary Grade: _____ - Exempt
The Chief Human Resources Officer (CHRO) has direct responsibility for developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of policy and procedure development, compensation and benefits, talent management, performance management, and Diversity, Equity & Inclusion (DEI) initiatives. This position provides leadership by articulating human capital needs and plans to the Senior Leadership Team (SLT) and by developing policies that contribute to the well-functioning and high morale of staff.
This position will serve as key advisor to managers on employee development and employee relations matters including legal and policy compliance. The CHRO must research and maintain a current understanding of employment and labor laws and regulations and maintain a comprehensive employee manual that is easily accessed and understood by all employees. Among the priorities of this position is to guide and support a collaborative environment at GSEOK with a focus on achieving our goals with integrity and respect for all.
Essential Duties and Responsibilities:
- Participate in strategic planning for the organization. Provide leadership and consulting support to SLT on matters of reinforcing culture, setting goals, developing policy, and implementing strategic objectives. Align organizational structure, roles, and responsibilities to achieve goals.
- Plan, establish, and implement human capital initiatives that effectively support the GSEOK mission, strategic vision, and operational objectives.
- Recommend the development and implementation of policies and procedures for accomplishing human resources goals and objectives.
- Ensure that the organization develops a high-performing, mission-driven culture by strategically gauging staff morale, addressing organizational issues while providing HR solutions and increasing organizational effectiveness and health.
- Develop comprehensive strategic recruiting and retention plans to develop and retain a diverse talent pool of candidates (comprised of applicants and employees) to meet the human capital needs required to support GSEOK operational and strategic goals.
- Responsible for job descriptions, development of hiring pipeline from diverse recruiting sources/services, outreach to/cultivation of qualified resources.
- Interview candidates and train managers in effective and legal interviewing.
Compensation and Benefits
- Oversee talent management, including staff training and leadership development, retention, recognition, employee communication and career development.
- Assess and evaluate training and staff development needs and recommend and/or develop programs to meet needs.
- Develop a succession planning process and periodically review and update succession plan.
- Coach and counsel managers on appropriate disciplinary actions. Participate in employee disciplinary meetings and separations, in a professional and confidential manner.
Diversity, Equity and Inclusion
- Recommend and support the development and implementation of comprehensive compensation and benefits plans that are competitive and cost-effective.
- Maintain the salary administration program, including job evaluation and analysis, job descriptions, salary structure and salary adjustments.
- Oversee benefit plan annual renewal, including enrollment, administration and employee communication.
- Provide leadership and oversight in the development and implementation of proactive Diversity, Equity and Inclusion (DEI) initiatives.
- Plan, guide and advise CEO and SLT on DEI matters and trends.
- Foster an environment of diversity, equity and inclusion for the Board, staff, girls, volunteers, families and communities. Ensure and promote non-discrimination in every aspect of Girl Scouting.
- Remain current with employment laws and regulations. Maintain an effective program of compliance with laws and regulations related to human resources and manage relationships with compliance agencies and GSEOK legal counsel.
- Assess the competitiveness of human resources programs and practices against the relevant markets and make recommendations for improvements and changes.
- Develop, maintain, and distribute a comprehensive Employee Handbook of HR policies and procedures, benefits, performance standards and review templates, compliance and other important employee documents.
- Oversee HR and Payroll systems and employee records to ensure accuracy and improve the overall operation and effectiveness of the organization.
- Ensure that GSEOK affairs are conducted in a manner consistent with local and national charter requirements, as well as federal, state, and local laws and regulations.
- Perform other duties/responsibilities as required or assigned.
- At least 8 years progressively responsible human resources generalist experience
- Bachelor’s degree or equivalent experience and training. Advanced degree a plus
- Exceptional interpersonal skills with an ability to build and maintain relationships with Council management/staff, youth, community leaders, Board members and volunteers
- SHRM Human Resources Certification a plus
- Mature and ethical business professional with strong organizational, leadership, and
- management skills
- Ability to multi-task in a fast-paced environment with excellent communication skills
- (verbal, written, and interpersonal)
- Proficient in Microsoft Office
- Experience with HRIS and Payroll systems
- Action-oriented, strategic thinker with excellent time management and conflict resolution skills
- Ability to display sensitivity, tact and responsiveness in various situations and maintain a high level of confidentiality
- Ability to organize and analyze statistical data and prepare comprehensive reports, as required, to establish and maintain effective working relationships with managers and employees
- Sound judgement and decision-making skills
- High ethics and integrity; model behavior consistent with the Girl Scout Mission, Promise and Law
- Able to lift up to 25 pounds
- Proof of meeting Oklahoma State requirements regarding auto licensing; valid driver’s license