Practice Administrator - Office Manager

This Practice Manager is responsible for supervising both clinical and administrative staff, and coordinating the daily operations to ensure a smooth workflow and optimum productivity while maintaining patient, staff and provider satisfaction.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Bachelor’s Degree required. Masters preferred.
• Experience: Two or more years' management/supervisory experience required. Hospital or clinic management preferred.
• Knowledge of medical practice procedures.

• Knowledge and understanding of financial information and reports.

• Knowledge of customer service concepts and techniques.

• Skills in planning, organizing, delegating, and supervising.

• Excellent organizational skills with the ability to accomplish multiple tasks.

• Excellent communication and interpersonal skills with the ability to communicate clearly and effectively both verbally and in writing.

• Demonstrated ability to exercise independent judgment, decision-making, and problem solving expertise.

• Demonstrated knowledge of computer systems and applications.

• Ability to read, interpret, and apply policies and procedures.

• Ability to effectively interact with patients, medical staff, and the public.

• Ability to maintain a professional manner even under stressful situations.

• Computer proficiency to include Microsoft Office Suite and comfortable troubleshooting and utilizing telephone support.